Testimonials

The iConsult Veterinary App is an absolutely fabulous tool both in consult to explain conditions to clients and after consults to send as e-books to clients so that the client and their family can read and understand about their pets condition, at their own lesiure. The e-books are very visual, with lots of diagrams and pictures and have an easy to understand text. There is no more photocopying of tired old handouts and so time and hence money and the environment are saved! We have been using iconsult for nearly a year now. We use it for nearly every consult and often phone calls and we absolutely love it. The clients love it too! We would thoroughly recommend it to anybody.

iConsult has been a great addition to our practice. The e-books are relevant, concise and easy to read. We now know that the information our clients are reading is accurate and not from Dr Google. The diagrams are very helpful in explaining conditions to clients and the ability to email them an e-book right there and then makes life so easy! We also find that more clients book in procedures such as dentistry after we have used iConsult to describe the progression of dental disease and then emailed them the relevant information to discuss with their other half. I would highly recommend iConsult to any practice that wants to improve their client communication.

Since implementing the iConsult, we have noticed how much faster and happier clients are to approve treatments or surgical procedures. We offered a great service before the iConsult but now I think we are unbeatable on service and value. It's a great feeling to constantly hear clients say how wonderful the iConsult is and how they've never seen it before. I hear 'Wow' a lot which is what we want! I'm not very computer literate either but have had absolutely no problem finding my way around the application. I would highly recommend it to any practice. I can honestly say it's one of the best things we've done for our practice and it's hard to imagine doing a consult without it now!

After being an emergency veterinarian for 4 years I had to quickly relearn the fine art of educating clients when I returned back to general practice. It's been absolutely wonderful having the iConsult at my fingertips. I'm able to very easily explain conditions and clients are thrilled to have the e-books sent home to them. My nurses love the new nurse module too! Senior consults, weight consults and puppy consults are a breeze with the new module. I've also noticed that I don't have to work as hard to get clients to book in for surgery or accept blood tests.

iConsult has been an excellent addition to the practice as I find clients understand their pet's condition more thoroughly after reading the e-books at home, allowing them to absorb the information more effectively. Clients really appreciate the interest you take in ensuring they understand the condition, and that you're not simply just "fitting them in" the 15 min you may have in consult. Not to mention the fact it makes explaining everything so much easier and more succinct! Thank-you iConsult!

Just wanted to let you know how great the iConsult has been. It really adds value to the consultation and clients feel like they get something 'extra' that is waiting for them once they get home. It allows for more client involvement by informing the clients about the differentials and treatment options, which then enhances our follow ups and conversion rates. Amazing tool.